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GraphicHunters · 2022 to 2024

Growing a sports design studio from a solo founder to a full team

RoleOperations Manager & Client Lead, Leadership Team
Team6 in-house, 30+ freelancers
Projects500+
LocationDen Bosch
TOTO KNVB Cup final key visual by GraphicHunters
+334%Revenue in two years
78%Average gross margin
500+Projects for sports and lifestyle brands
6 + 30From a solo founder to 6 in-house staff and 30+ freelancers

The situation

GraphicHunters makes design for sports brands. When I joined in June 2022 as the first employee, it was just the founder, starting out. Clients like KNVB, Eredivisie and AFC Ajax wanted more, so we built a structure to grow on.

My role

I was the right hand of founder and creative director Ché Heijnen, as Operations Manager and Client Lead in the leadership team.

I ran operations and the client relationships and led new business, so Ché could focus on the creative work.

Clients

KNVB
Eredivisie
Heineken
UEFA Champions League
Just Eat Takeaway
Topps
SPORTFIVE
EA Sports FC
NOC*NSF
One:Nil

What I did

01Build the workflowSet up how work moves through the studio, from brief to delivery, in Asana, Harvest, Forecast, Figma, Discord and Dropbox.
02Price for profitIntroduced pricing and reporting, so every project was quoted, tracked and reviewed. The average gross margin reached 78%.
03Grow the teamFrom a shared office to a dedicated studio, with 6 in-house staff and 30+ freelancers. Bi-weekly 1:1s and individual KPIs for the in-house team.
04Lead the clientsClient lead for KNVB, Eredivisie, AFC Ajax, Heineken, Just Eat Takeaway, Nederlandse Loterij, Topps, Manchester City, SPORTFIVE and the Dutch Grand Prix.
05Win new businessLed new business and turned one-off projects into long-term clients. Revenue grew 334% in two years.
06Hand over wellWhen I left, I handed the day-to-day over to a senior project manager, with the workflows and reporting in place.
Eredivisie key visual for Ajax vs Feyenoord
Eredivisie PSV champions visual
TeamNL Huis visual for Nederlandse Loterij
FC88 launch campaign with three models

Looking back

Creative studios often grow on talent and then stall on structure. Clear workflows, pricing and reporting gave the team room to do their best work, and that is where the growth came from.

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